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Glossary
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  1. Classwize
  2. Troubleshooting
  3. Troubleshooting & FAQs

Troubleshooting & FAQs

  • Classwize FAQ
  • Allow Third-Party Cookies to use Classwize Features
  • Check Screen Recording permissions for macOS devices
  • Classwize Chat FAQ
  • Classwize is stuck on “We’re loading your classes as fast as we can
  • Classwize Rules FAQ
  • Classwize stuck on “We’re loading your classes as fast as we can” for IT Admins
  • Removing the Classwize Chatbot
  • Signing in to a Captive Portal
  • Students added using Class Tools have disappeared from Classwize
  • Troubleshoot a Focus Plan
  • Troubleshoot Live View issues
  • Troubleshoot Screenshots and Live View Disabled error message
  • Troubleshooting Classes Are Not Appearing for the Teacher in Classwize
  • Waiting for Student Activity Overview

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https://help.linewize.com/hc/categories/5777192729756
/hc/theming_assets/01HZPMPMVXZNFHGWCDP5XCC0H3
Linewize Filter
Linewize Filter provides the most advanced network filtering, policy and filter management for schools.
custom
https://help.linewize.com/hc/categories/5777169631132
/hc/theming_assets/01HZPMPMZS8JY6H97K7R372BEJ
Linewize Connect
Linewize Connect runs on students' devices to deliver Classwize and enforce your school's filtering rules.
custom
https://help.linewize.com/hc/categories/5777212688540
/hc/theming_assets/01HZPMPN3NYHSV5XF59PDZRXA0
Linewize Community
Cyber safety education and tools, including a parent app, to engage your school community.
custom
https://monitorhelp.smoothwall.com/
/hc/theming_assets/01HZPMPN7R3YH96K26WZ6NY7P4
Monitor
Monitor is a real-time, human-moderated digital monitoring solution that alerts safeguarding teams to students becoming vulnerable.
rules, live view, chat