Troubleshooting

Get help and answers to common questions about Classwize.

Troubleshooting & FAQs

Classwize FAQ This article is intended for Teachers and IT Support. Classroom View Can I see a student’s incognito window? Yes, y...
Waiting for Student Activity Overview If a Student tile is showing 'Waiting for Student Activity' instead of your student’s screen, check the following: St...
Allow Third-Party Cookies to use Classwize Features You must allow Third-Party Cookies on users’ browsers to use Classwize features.You can use these guides to manage T...
Check Screen Recording permissions for macOS devices If a student uses a macOS device and their student tile shows a blank desktop or a “waiting for student activity” er...
Classwize Chat FAQ Use this FAQ to find solutions to common Chat questions and issues. Turn Chat on and off Turn on Chat any time durin...
Classwize is stuck on “We’re loading your classes as fast as we can This article is for Teachers.  If Classwize takes over a minute to load your classrooms, please try these troublesho...
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