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Check Screen Recording permissions for macOS devices

Updated

If a student uses a macOS device and their student tile shows one of the following messages, the Screen Recording permissions may be off:

  • Connecting to student.
  • No activity detected.
  • Cannot display screen.

To check the Screen Recording permissions:

  1. On their device, go to System Settings > Privacy & Security > Screen & System Audio Recording.
  2. Ensure that Screen & System Audio Recording is allowed for “classroom.plugin" or "fc-system-service_darwin-amd64”.

If the permission is showing correctly, but you are still experiencing issues, contact Linewize Support.