This article helps IT Support staff assist Teachers with signing in to Classwize.
Overview of sign in changes
- Linewize removed the school or district selection dropdown from the public Classwize Teacher Portal to improve security.
- A large majority of Teachers now need to use your school’s unique Classwize sign in URL.
- The public Classwize Sign in page (for example, https://us.classroom.qoria.cloud/login ) now supports SSO-only sign in and serves as a fallback option.
Teacher sign in scenarios
- Instruct Teachers to use their school’s unique sign in link every time they sign in.
-
Teachers who try to use the public sign page may see this error message:
This sign in option isn’t available based on the details you’ve provided. Please reach out to your school’s IT support to get your unique Classwize login link.
- When this message appears, give the Teacher their school’s unique sign in link. This usually resolves the issue.
Manage unique Classwize sign in links
-
Find your school’s specific sign in link:
You can find your school’s unique Classwize sign in URL in Linewize Filter.
In Linewize Filter, go to Configuration > Classwize. The URL is at the top of the page. -
Remind Teachers to bookmark the link:
Encourage Teachers to bookmark their Classwize sign in page so they can access it directly next time.
Troubleshoot and escalate
When a Teacher reports a sign in issue, follow these steps:
- Confirm they’re using the school’s unique sign in link.
- Check SSO configuration if your school uses Google, Microsoft or ClassLink.
- Raise with Linewize Support if the issues continue after confirming the correct link and SSO setup.