This article is for Teachers.
When using Classwize as a teacher, you may come across the error message "Live View disabled" when trying to view a student's screen or access screenshot history reports.This is not a technical issue, it is the intended behaviour of the Screen Visibility Restrictions feature, explained below.
Why are Screenshots and Live View disabled?
Screenshots and Live View are disabled for privacy and security measures. We created this functionality to assist our schools in adhering to regulations for online standardised testing administration and the security of testing materials.
Image 1: Live View disabled message on a student tile.
Image 2: Live View disabled message on a student Screenshot History Report.
What can you do if Screenshots and Live View are disabled?
Select the View restricted website/app link above the Live View disabled error message to check which website or app is being restricted.
If the restriction is due to the student accessing a website they should not use during class, you can:
If you think Screenshots and Live View should be allowed for a specific website domain or Windows application, please contact your school's IT support team. They can explain the reasons for the restrictions and see if adjustments can be made.