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Provide school IT Support details for Teachers

Updated
This article is for IT Support. 

You can share your school’s IT contact details in Classwize for teachers to use if they need help. When the teacher selects the Support button in Classwize, they will see the details you’ve added.

If you don’t add these details, teachers will be advised to contact in-school support and that an in-school contact for Classwize hasn’t been set.

To add school IT Support details:

  1. In Linewize Filter, go to Configuration > Classwize.
  2. In the In-School Support Details for Teachers section, enter:
      1. (Optional) Contact Name
      2. (Optional) Contact Email
      3. (Optional) Contact Number
      4. (Optional) Support Message

      Note

    If this is left blank, the default message will appear: “Reach out to your in-school support person for assistance with Classwize.”

  3. At the bottom right of the page, Select Save.